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new users complain of delay

Posted: 03 Feb 2014, 00:11
by par73
new users complain of the delay time it has taken for them to receive an email in regards to their account.

can you help with this PunkUser?

Re: new users complain of delay

Posted: 03 Feb 2014, 17:35
by punkUser
The e-mails are sent from Google's servers so there shouldn't be any particular delay (I get them pretty much instantly) and I doubt this is a widespread issue from scanning the e-mail account. I'd need more details for the specific case... it's pretty common for people to typo their e-mail addresses when signing up. I can fix that but need to know the details (please PM or get them to e-mail admin@gateofstorms.net).

Re: new users complain of delay

Posted: 06 Feb 2014, 05:26
by par73
i have heard of it again
sojouner888 this time

some other guy on the myth community facebook page before

are the requests to make new accounts automated or do they require your approval?

Re: new users complain of delay

Posted: 06 Feb 2014, 06:37
by punkUser
par73 wrote: are the requests to make new accounts automated or do they require your approval?
All automated. Like I said, sent through Google and usually it's people typo'ing their addresses. Can get them to e-mail admin@gateofstorms.net (as the site even tells them) to resolve if they have issues.

I don't see any inactive users named "sojouner888".